Customer Surveys
The
Ward Management Group independent and customised Customer Survey
provides an opportunity for client organisations to obtain an indepth
survey of customer’s views of its operations at a number of levels for
planning and resourcing future strategies.
Culture Surveys
Ward
Management Group survey the culture of an organisation, using an
anonymous questionnaire, at planned points in time to provide a set of
significant indicators as to the perceptions of the organisation by
individual team members, and changing conditions at the levels of:
- Direction and Strategy;
- Customer Focus;
- Product / Process Quality;
- Communication / Work Relationships;
- Work Satisfaction / Personal Development;
- Decision Making / Management Style;
- Work Environment; and
- Morale and Motivation.
Feasibility Studies
Prior
to the commitment of funding and resources to client projects the Ward
Management Group undertakes detailed research and an indepth review and
analysis of the information and data related to the project and assists
clients to prepare Business Cases, proposals and plans as required for
decision making.
Market Research
Ward
Management Group undertakes qualitative and quantitative Market
Research to assess and determine the market opportunities available for
client’s products or services. |
